2017
Bachelor of Science in Information Technology
Saint Columban College
More Info About Me
Hi I am Ayn, Energetic. I am always energetic and eager to learn new skills.
My Skills and Competencies
Social Media Management
Shopify VA
Data Entry
Content Creator
Certificates
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My Experience and Education
February 2022
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June 2022
Remote Coworker
(Virtual Front Desk and Team Leader)
● Answering Guest Inquiries
● Processing Hotel Reservation and Payments
● Processing check-in and check-out
● Doing documentation using Google Sheets
● Conducting Trainings on specific Hotel PMS
● Engaging Relationships with Agents
● Basic Technical Troubleshooting
January 2019
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January 2022
51talk Company
(ESL Teacher)
Teaching English Language to Chinese students in an online environment
January 2018
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December 2018
Comission on Population
(Data Entry Specialist (Contract))
Data encoding and field gathering
May 2017
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December 2017
Convergys Cebu
(Customer Service Representative)
●Handling Customer Service concerns regarding their billings and service upgrades
●Basic troubleshooting of devices
●Accommodating Customer's Service Plan
My Services
Customer Service Representative
Supports customers by providing helpful information, answering questions, and responding to complaints.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.