Hey I am Ayana Louece

METROPOLITAN BANK TRUST AND COMPANY
(Documentation Assistant | Relationship Associate)

Relationship Associate | 2020 - 2022
1. Primarily responsible for assisting the Business Support and Services Manager maintain close ties with merchants with a view of growing the relationship and ensuring billing levels are maintained. The role will also include elements of merchant customer service.
2. Servicing daily requirements of clients, maintaining updated information on accounts and ensuring completion of all loan-related documents to assist in client's requirements and/or credit worthiness.
3. Managing and growing complete relationships of a portfolio of related customers ensuring that all their banking needs are efficiently met – deposit/transaction, trade and borrowing.

Documentation Assistant | 2016-2020
1. Responsible for preparation of loan documents, tracking of document deficiencies, registration/encumbrance of collateral, safekeeping of credit folders, and ensuring that necessary controls are set and operational risks are properly identified, reported.
2. Responsible for carrying out the paperwork required for dispatching outbound trucks and checking the documents while receiving inbound trucks so that they comply with business and legal requirements.