2014
Bachelor of Science in Foreign Service
Lyceum of the Philippines University – Cavite
Dedicated Virtual Assistant
I am Avery, 30 years old. I am a full-time mom of a 4-year-old girl, I have years of experience in customer service and recruitment.
Now I am a trained Professional Virtual Assistant and Social Media Manager. I can help small businesses grow their business through Social Media Strategy and Content Planning.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Certificates
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My Experience and Education
2014
-
2018
Teleperformance
(Customer Service Representative / Complaints Specialist)
- Answer customers’ billing concerns and inquiries about the new plan and their current plan.
- Helps with basic troubleshooting.
2020
-
2021
ABV Homemade Goodies
(Social Media Manager/Content Creator)
- Content Creation
- Social Media Management
- Order Fulfillment and Customer Service
- Inventory Management
- Marketing and Promotion
- Stay Updated with Instagram Features and Policies
- Business Operations
2020
-
2022
Cielo Talent
(Candidate Care Agent)
- Provides updates about the current status of each candidate’s job application. -
-Schedule candidates for both Initial and Hiring Manager’s interviews.
- Works hand in hand with the Interviewer and Recruiter
2023
-
2023
Travel Savings Club (Freelance)
(Customer Support Virtual Assistant)
- Social Media Management
- Answer CRM Inbox
- Phone Support
- Email Support
2023
-
2023
PRO VA PH
(Data Entry Trainee)
- Entering data into computer systems or databases accurately and efficiently.
- Ensuring that data is properly formatted and conforms to established guidelines.
- Conducting research to gather information that may be needed for data entry tasks.
- Maintaining confidentiality and security of sensitive data.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.