2011
BSHM- Bachelor of Science in Hospitality Management
La Consolacion College Bacolod
More Info About Me
I am hungry in learning new things, I am goal oriented and I love working People who know me would say I am workaholic. I love learning other language currently trying to learn Hangul. I love reading self help books on my free time but my hobbies are hiking, camping playing volleyball and badminton.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Hbos Bacolod (HealthyBos)
(Medical Documents department/ Prior Authorization Department)
I forward the patients medical request to the medical equipment provider, checks documents if valid and authorized, request appointments with the medical physician, Calls DME Provider to confirm shipment and order, provides ETA to pateients.
2019
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2021
Transcom
(Billing/Sales/Customer Representative)
I handle services and products for customers cable, internet and phone service. I handle calls for billing concern, compensate lost services, basic technical service, and pitch for add on service.
2014
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2015
Teleperformance Bacolod
(On-phone supervisor)
I handle calls from Tier 1 representatives for customers having problem with their flight, hotel, car rental booking.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.