Human Resource Development Management
Central Luzon State University (CLSU)
Hi, I'm Aubrey Ordonez but most people call me Aubs. With 8 years of experience in the BPO industry, I have enough skills in client management and helps prevent risks in a project which can help my future clients with their business' success.
I am eager to upskilling myself through freelancing as a social media manager or a virtual assistant who can work independently and excited to offer my services to my clients.
I am an empowered and passionate woman whose goal is to share my knowledge and skills to businesses.
Central Luzon State University (CLSU)
-Ensure quality standards are met by creating error trend analysis and scorecards. Propose immediate action plans. Act as point of contact of clients for policy and procedure updates. Develop audit processes and ensure compliance with global standards and quality certifications.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.