2012
1140 Hours Programming
STI Tagum
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
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2015
Microsoft Lumia Mobile Phones
(Promoter)
Greeted and welcomed customers coming into the store in a nice and polite way.
Handled customer inquiries whilst providing a high quality of service.
Introduced latest products to customers.
Dealt with complaints in a calm and professional way.
Provided product information if necessary.
Gave away promotional tools to potential customers.
Tracked-in/Recorded sales of Microsoft Lumia Phones.
Collected and recorded sales from other Microsoft Lumia Promoters.
Booked reservations for product training venues.
Kept the store neat and clean.
2013
-
2013
Jollibee Foods
(Cashier /Counter Sales Crew)
Greeted customers politely when they come into the restaurant.
Punched customers’ orders at POS.
Cross-sells and Upsells for every opportunity.
Accept payment from customers and make changes if necessary.
Assembled/ Monitored orders to ensure they arrive in a quick and in organized manner.
Achieved daily sales target.
Cleaned and organized my station.
2012
-
2012
Concentrix
(Technical Support Representative)
Assisted customers with their queries by phone.
Helped customers placed their orders online.
Dealt with customers' complaints.
Transferred calls to appropriate departments if necessary.
Assembled information and customer feedback to clarify client requirements.
Performed troubleshooting, diagnosing, solving router problems over the phone.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.