2014
BSHRM
Dr. Yanga’s College Incorporated
More Info About Me
I used to work in customer service industry for more than 8 years and seeking a position as a Virtual Assistant. I have customer service skill like active listening, empathy, problem-solving and communication to maintain customer satisfaction. Committed to growing company while providing the highest level of customer service that allow me to grow and strengthen my knowledge.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2022
Mercury Drug Corporation
(Cashier)
Performs all customer transactions (credit, cash and check transactions). Handles customer complaints. Maintains that the store is well-stocked and clean.
2015
-
2016
J.CO Donuts and Coffee
(J.CO Donuts and Coffee)
Welcomes customers by determining their coffee interests and needs. Promotes coffee consumption; selling coffee; preparing and serving a variety of coffee drinks, along with pastries and cookies.
2014
-
2015
The Coffee Bean and Tea Leaf
(Barista/Shift Supervisor walkthru)
Responsible for preparing and serving coffee and other beverages to customers. Managing other Baristas during assigned Shift. Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.