2022
Bachelor of Science and tourism Management
Joji Ilagan International School
More Info About Me
I am Arthea Cate Funticha, a Tourism Management graduate with experience in customer service, events, and business operations. Skilled in communication, problem solving and leadership, I aim to deliver excellent service and make a positive impact in every role I take.
My Skills and Competencies
Marketing Knowledge
Customer Engagement
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
MULAN BLUES PRODUCTION
(ROAD MANAGER)
✔️Coordinate and confirm bookings for shows, appearances, and events
✔️Communicate with promoters, venues, and booking agents to finalize deals
✔️Review and manage contracts related to performances and accommodations
✔️Schedule and secure transportation and hotel accommodations for artist and crew
✔️Track deposits, payments, and booking-related expenses
✔️Send booking confirmations and itineraries to all relevant parties
✔️Adjust or reschedule bookings as needed due to travel changes or emergencies
✔️Manages Artist’s social media account
2025
-
2025
COMPUTER SHOP BUSINESS
(OWNER)
✔️Manage daily operations
✔️Provide quality customer service
2022
-
2024
CEBU PACIFIC AIR
(Customer Service Agent)
✔️Assist passengers during check-in and boarding processes
✔️Verify travel documents (tickets, IDs, passports, visas)
✔️Tag and handle checked baggage; ensure proper loading and unloading
✔️Provide information and assistance regarding flight schedules, delays, or gate changes
✔️Coordinate with flight crew and ground operations for smooth turnaround
✔️Handle customer complaints or escalate to supervisors as needed
✔️Ensure compliance with airline safety and security protocols
✔️Perform pre-departure and post-arrival procedures
✔️Report incidents, discrepancies, or operational issues to management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.