2016
Business Information Management
Asian Institute of Computer Studies
More Info About Me
I am flexible, honest and trustworthy.
I have experience working as part of a team and individually.
I work with the team to provide imaginative solutions for our customers.
I am a dependable person who is great at time management.
I am able to handle multiple tasks on a daily basis.
My Skills and Competencies
Amazon Expert
Data Entry
Product Research
Product Sourcing (Online Arbitrage)
Keyword Research
Product Listing
Customer Service
Certificates
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My Experience and Education
2022
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2023
Continuum Global Solutions
(Customer Service Associate)
Answer incoming calls about prescription inquiries, placing orders for mail order and process payments.
2016
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2018
iQor
(Customer Service Representative)
Supports postpaid/prepaid customers by providing helpful information, answering questions, and responding to complaints.
2020
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2021
Concentrix
(Collections Advisor/Reservations Officer)
Responsible for managing the collection of outstanding debts from customers. Answer incoming calls for flights inquiries, manage booking and refunds.
2019
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2019
TaskUs
(Chat Support Representative)
Answer order inquiries.
2019
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2019
TSA Group
(Customer Relations Officer)
Answer inquiries for a post sales service either mobile, internet and landline.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.