Hi I am Arnel

About Me

Nhel here. With a solid background in the BPO (Business Process Outsourcing) industry, I have accumulated five years of valuable experience in various roles within Google.

Throughout my career, I have had the privilege of working in customer service, quality analysis, and executive processing, which have allowed me to develop a comprehensive understanding of the intricacies of these domains. As a customer service representative, I honed my communication skills, ensuring exceptional assistance to clients and addressing their concerns effectively. Moreover, my experience as a quality analyst has provided me with a keen eye for detail, enabling me to assess processes and identify areas for improvement, ultimately enhancing overall performance and customer satisfaction.

Working at Amazon and Google has instilled in me a strong commitment to excellence, innovation, and maintaining a customer-centric approach. I take great pride in my ability to adapt to fast-paced environments, handle multiple tasks simultaneously, and thrive under pressure, ensuring that deadlines and targets are consistently met.

In addition to my expertise in BPO, I possess excellent analytical skills, which enable me to make data-driven decisions and contribute to the overall growth and success of any project or team I am a part of. I am highly proficient in utilizing various software and tools relevant to the industry, and I am always eager to expand my knowledge and stay up to date with the latest advancements in technology and customer service practices.

I believe that my diverse experience, coupled with my passion for delivering exceptional results, make me a valuable asset to any organization. I am excited to bring my skills, dedication, and enthusiasm to contribute to the success of a dynamic team, while continuously learning and growing both personally and professionally.