2016
AB-Mass Communication
New Era University
More Info About Me
I am a hard-working and skilled freelancer who completes the
job with 100% honesty. I completed the comprehensive training course for social
media management and general virtual assistant last October 2019, February
2023, and March 2023 from different paid training agencies to improve my
freelancing skills. In addition, I have work experience in a BPO (call center).
for both voice and non-voice accounts for a year, got promoted, and worked as a team leader.
and quality assurance specialist for 5 years, which enhances my leadership and customer
services skills.
Aside from my freelancing
I also have skills in people and facility management because of my work.
experience in mall administration. I am the one in charge of handling all
agencies under the Mall administration and building maintenance.
With the following skills, I have the ability to bring 100% success to
every project or business.
Thank you.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Thumbnails Wellness Spa
(Social Media Manager)
In charge in handling the social media account to answer queries and post facebook ads to gain additional clients.
2020
-
2023
Worldwide Wander PH
(Social Media Manager)
In-charge in creating FB ads and answering queries from the clients.
2017
-
2023
Shopping Center Management Corporation
(Building Administration Officer)
-In charge in the Mall operations and facility management.
2016
-
2017
Shopping Center Management Corporation
(Operations Supervisor)
-To provide assistance in the over-all management of the Mall
2011
-
2016
SPI Global Inc.
(Quality Assurance Specialist)
-To monitor and improve the service quality of both voice and non-voice transactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.