2012
Information Technology
STI College Southwoods
Get ready with me!
I am ready to skyrocket your Business as I can be your Creative Social Media Manager. I have years of experience in small businesses and non-profit organizations/Church. I also ended up in the case management department in the BPO industry before pursuing VA tasks. I am Committed to enhancing audience engagement and subscriber growth through major platforms like Facebook, Instagram, and now with TikTok.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2023
PlatServ Corp PH -
(TaskForce Officer/ VA)
-Ability to multi-task, prioritize, and manage time effectively with data gathering.
-Build sustainable relationships and trust with customer accounts and property managers through open and -interactive communication via chat, email and phone.
-Order creation using HubSpot, MS Excel, and the internal system of the program.
-Appointment Setter
Copywriting
2020
-
2023
Church So Blessed Las Pinas and Revival Generation South
(Social Media Manager)
-Manage Social Media platforms appearance, content creating and some content marketing/ promotions.
-Effective scheduling via Meta Business Suite and online planners.
-Collaborate with every ministry to oversee and implement strategies in socmed platforms, managed group chats for productive engagement and growth of the organization
2016
-
2020
Concentrix Philippines
(Account Case Manager)
-Providing world-class customer service and skilled at dealing with individuals during stressful and confusing situations to address benefits needs and navigate service level structures.
-Well versed at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls or in person.
- Sense of urgency, performing tasks in a timely manner. Following guidelines provided during meetings and coaching to align and maintain the good foundation established by the company.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.