Hey I am Arliza

More Info About Me

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Arliza B. Mangune
Paranaque City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Amazon Expert
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1999
AB Mass Communication / Communication Arts

LYCEUM OF THE PHILIPPINES UNIVERSITY

2022 - 2023
CONCENTRIX CVG PHILIPPINES, INC.
(Advisor I, Customer Service Representative)

Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic conditions, physician practices, insurance carriers, health plans, and pharmacy operations team members Answering inbound and outbound calls Route calls to appropriate department(s) Entering accurate information into a multi-screen computer application Assisting pharmacy services staff members with answering phones, triaging calls, filing and other administrative support activities Engages in both inbound and outbound voice and chat Uses client-based email in work.

2018 - 2023
ACCM DELIVERY SERVICES / LAZADA
(Independent Contractor)

Deliveries, Returns

2005 - 2007
ABSCBN (CHANNEL 2)
(Writer / Head Researcher)

Gather different kinds of stories. Make appointment for interviews. Interview famous Artist and Political Personalities. Gather facts about the story or topic. Write the story. Pass the script to the Executive Producer for approval. Gather Video materials. Present the finished full pre-production.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Amazon Expert

I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Paranaque City,
Philippines


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