2010
Bachelor of Science major in Management
University of Cebu-Main Campus
More Info About Me
Proven experienced providing customer support for five years handling customer inquiries, complaints, billing questions, payment extensions, service request, etc. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Seeking a Social Media Manager role to pursue my passion for developing effective marketing strategies and grow an emerging brand.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
24-7 Intouch Phils
(Merchant Support Advisor)
Handles merchant inquiries about Shopify platform or troubleshoot their issues via phone, chat & email.
2016
-
2020
Teletech
(Customer Service Representative)
Handles inbound calls from customer who needs appliances repair
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.