2014
Bachelor of Science Major in Tourism Management
Centro Escolar University Manila
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
Concentrix
(Customer Service Representative)
2019
-
2020
Concentrix
(Customer Service Representative)
• Answering incoming calls from customers and ensuring the customers requests are handled in appropriate and timely manner.
• Providing cutting edge service in a friendly, confident and knowledgeable manner.
2017
-
2019
Rustan Coffee Corporation
(Batista)
• Promotes coffee consumption by educating customers, selling coffee, coffee grinding, brewing equipment, accessories and supplies.
• Updates job knowledge by participating in educational opportunities, reading coffee retail trade, food service publications and maintaining personal networks.
• Adhering to all food safety food regulations and quality controls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.