2007
Computer Technology
Lyceum of Subic Bay
Online Community Builder and Social Media Strategist
Hello! I’m Ar-jay Magulit, a 37-year-old professional from Bataan, Philippines. I’m happily married and a proud father to a wonderful daughter. With a solid foundation in Computer Technology (Associate Degree) and specialized training in Virtual Assistance for social media management, I’m passionate about creating vibrant online communities and enhancing brand visibility.
Over the past ten years, I have honed my skills in Customer Service and Technical Support for leading companies in the telecommunications, finance, and IT sectors. This experience has equipped me to understand user needs, resolve issues effectively, and build positive relationships. Additionally, I have two years of dedicated experience providing email support for Canva. My six months as a company tagger in a manufacturing environment, along with my general Virtual Assistant work, demonstrate my adaptability and keen attention to detail across various online tasks.
My expertise in social media management includes:
Content Creation
Community Management
Social Media Platform Management
Customer Service Specialist
Email Support
Technical Support
Inbound and Outbound cold calling
Lead Generation
Are you ready to connect and discover how I can help your brand flourish online? Let’s chat!
My Skills and Competencies
Social Media Marketing
Social Media Management
Graphic Design
Data Entry
Content Creation
Customer Service Specialist
Certificates
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My Experience and Education
2022
-
2025
Concentrix
(Customer Service Representative)
BPO
2020
-
2021
TaskUs Clark Pampanga
(Customer Service Representative)
BPO
2020
-
2020
DBA Global Shared Services Company
(General Virtual Assistant)
Outsourcing
2018
-
2019
Teletech Corp. Pampanga
(Customer Service Representative)
N/A
2016
-
2017
Genpact LLc
(Customer Service Representative)
N/A
2015
-
2016
Sutherland Global Services
(Customer Service Representative)
N/A
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.