2019
Bachelor of Tourism Management
University of San Carlos
More Info About Me
I am someone with an intense interest in exploring local areas and immersing myself in various cultures. While I appreciate my own independence, I am also at ease working as part of the team. Attention to detail is an integral part of my work. I take great pride in delivering accurate and precise work that consistently produces high-quality results. As a natural go-getter, I am highly driven to reach my goals, and I am prepared to do my best to make sure they are achieved.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
JPMorgan Chase & Co.
(Account Specialist II)
- Analyze transactions, deposits, statements and account information.
- Troubleshoot technical problems to determine the root cause and provide a viable solution.
- Collaborate with other internal teams such as fraud and risk, and account management for cascading and/or escalations of merchant’s payment-related concerns.
2019
-
2021
Foundever™
(Customer Service Representative)
- Answer incoming calls or chats and respond to email correspondence in a fast-paced environment.
- Display intermediate computer literacy skills and the ability to follow a process/script.
- Process and track orders and assist clients with transactions and inquiries.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.