2006
Bachelor of Science in Computer Engineering
University of San Jose-Recoletos
More Info About Me
I’m very dedicated of what I’m doing. Always prioritize the urgent tasks and follow the important tasks. I have 13 years of experienced in BPO Industry. I love to explore new things, new knowledge. Easy to adapt new environment. Always open for new ideas. I love to be corrected because nobody is perfect.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2022
411 BPO
(Sales Closer/Sales Inbound)
My role involved closing deals and this is a transferred call from a lead generation specialist. And also in Sales Inbound, our job is too closed deals from those hot leads.
April 2012
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May 2013
Sterlink Global Solutions
(Product Trainor)
Our main job is to provide sales training, mentoring, and support services. We develop and implement training and professional development programs. We create, select, and develop curricula and other resources for training programs.
2016
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2018
The Results Companies
(Customer Sales Representative .Technical Support)
Our role is to research connectivity problems or billing errors to resolve issues. Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity, and billing issues. Treat customers with kindness, honesty, and respect.
2013
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2016
Ipp Technologies Inc
(Sales Outbound/Inbound/Retention)
Our job is to close deals front to back and for retention, we design and implement customer retention strategies to increase loyalty and retain business. Always analyze customer feedback, negotiate with customers and compile reports for sales managers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.