Hey I am Archer

Kuehne+Nagel Global Services Cebu
(Regional Program Executive)

• Identified the problems/solutions in the daily operations flow, then carried out preventive measures to avoid potential service failure and drive for operational excellence.
• Provided on-time and accurate data for senior members to be able to identify and implement continuous improvement activities
• Acted as an International Supply Chain (ISC) customer expert for escalation from local origin operations
• Helped the team to set up reports in the systems for regular data audit to ensure shipments are visible to customers on time and error-free.
• Coordinate with various stations for a timely response as per the customers/suppliers/destinations requests; actively arranged conference calls for a performance review with them to confirm the origin's understanding of the customers’ requirement in Standard Operating Procedure (SOP), and reinforce origins compliance.
• Prepared reports including daily/monthly/quarterly/yearly Key Performance Indicators (KPI), and send to customers/management in an organized and timely manner.
• Coordinated with internal departments – Air, Ocean, and most common working relationship relating to my roles to ensure the service level can meet the Service Level Agreement (SLA).