2019
Bachelor of Science in Food Technology and Entrepreneurship
Southern Leyte State University-Main Campus
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Concentrix
(Advisor I, Customer Service)
Supporting payment processing company that catered to major health plans. The company provided discount cards for Medicare Advantage members, facilitating over-the-counter pharmacy purchases. We also offered catalogs displaying covered items available for online or in-store ordering through our retail partnerships with leading brands like Walmart.
2019
-
2022
Teleperformance
(Customer Service Representative (Health Insurance Account))
Providing exceptional service to customers while working with the WellCare Health Insurance Account. My role involved handling various tasks related to billing, prior authorization requests, medication claims, and explaining benefits and coverage to both healthcare providers and pharmacies.