2016
Bachelor of Science in Business Administration Major in Management
Far Eastern University
More Info About Me
Hello there! You can call me Ara. My unique professional experience stems from 3 years of extensive skills of being a Customer Service Representative, Chat support, Admin Assistant, and Data Entry Specialist which made me an outstanding professional. I am a graduate with a Bachelor's Degree in Business Administration and specialize in delivering quality services with respect to strict deadlines and high expectations.
I possess the self-discipline and time management skills necessary to serve as your virtual employee. I am very much confident in our success together as I am incredibly proactive, organized, a fast learner, punctual, and have a can-do attitude.
I am proficient in:
• Providing administrative support
• Creating/Posting content to Instagram and Facebook platforms
• Data Entry and Web Researches
• Customer and Chat support service
• Canva: Posters, Flyers, Brochures, Infographics and etc
• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
• MS Office: Word, Excel, PowerPoint, Outlook
• Slack, Asana, Trello
• Handling and working with teams in a fast-paced environment
• Task coordination
Send me an invite for your project! Let's discuss the ways we can get things done together! If you have some questions about my expertise feel free to message me here.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
My Experience and Education
Jan 3, 2022
-
Oct. 18, 2022
General Virtual Assistant
(Real Estate Virtual Assistant)
- Social Media Management
- Facebook Group Management
- Empty email inbox of spam and organize emails into folders.
- Database management within CRM
- CRM Tools: KVcore and Follow-Up Boss
- Create social media posts with Canva
Sep 5, 2020
-
Dec 10, 2021
Admin/Data Entry Specialist
(Admin/Data Entry Specialist)
-Distributing Emails to potential customers
-Communicate with customers and monitor customer reviews
-Product Listing
-Basic Layout Design and Logos using Canva and
-Photoshop
Aug 3, 2019
-
July 12, 2020
Sutherland, T-Mobile
(Sales Representative)
-Answering client questions about products, prices, and availability.
-Promoting company programs.
-Meeting or exceeding sales goals.
May 18, 2018
-
June 20, 2019
Telus Philippines
(Email/Chat Support Representative)
-Provides customer service solutions
-Building rapport with the customers
-Educate current and potential customers with products and service information
-Reporting the encountered issues to the Team
-Leader/Operations Manager
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.
Virtual Assistant Services
Perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements.