2015
Bachelor of Science in Business Management
Taguig City University
More Info About Me
I’m a dedicated and results-driven professional with experience in customer service, sales, and virtual assistance. I have a strong background in cold calling, lead generation, and CRM management, with proven success in meeting KPIs. I’m highly organized, tech-savvy, and always eager to learn new skills to enhance my performance. My goal is to provide excellent support and contribute to a team’s success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2024
51Talk
(ONLINE ESL TEACHER)
Taught English to students from China, Japan, and Thailand, with a focus on speaking, listening, reading, and writing skills. I also worked with toddlers to help develop their reading and writing abilities.
I helped students pass their IELTS exams to pursue studies in the US, while fostering early literacy skills in younger students. Maintained a high student retention rate and consistently saw improvement in language skills.
2019
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2020
Rapid Assistants
(Real Estate Cold Caller)
Initiated contact with potential buyers and sellers, qualified leads, and scheduled appointments for real estate agents. Successfully set 30+ appointments per month, directly contributing to a higher lead conversion rate and supporting agents in closing deals.
2019
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2019
Versatel
(Healthcare Cold Caller | Appointment Setter)
Made outbound calls to offer health insurance plans, qualify leads, and explain coverage options to prospective clients. Exceeded lead generation targets, converting 15-20% of calls into appointments, helping the team meet monthly sales goals.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.