2018
Bachelor of Arts in Communication
STI College Las Piñas
More Info About Me
She was named "April" at birth, but her family and friends call her many different names. "Peng" is how they often address her.
A creative, well-organized, quality-oriented, and self-motivated person with more than 5 years of combined experience in the BPO, real estate, entertainment, and retail industries, aiming to leverage her acquired knowledge and skills to help clients achieve their goals and manage their businesses efficiently.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Small Business
(Solo Entrepreneur)
A one-woman team of independently owned and operated small businesses (made-to-order resin arts and crafts, freelance graphic design, and printing services)
2019
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2020
Emapta
(E-mail and Chat Representative)
Assisted property managers in managing their short-term and vacation rentals, reservations, and guests using third-party platforms; accommodated guests' concerns and technical problems via chat and phone calls; collaborated with the internal team in resolving urgent tickets while maintaining business quality.
2018
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2018
Robinsons Land Corporation
(Title Transfer Management Associate)
Performed the title transfer procedure of real estate properties (processing, documenting, classifying, and organizing important and legal documents); communicate with clients and customers (answering e-mails and phone calls, face-to-face meetings, and other business transactions)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.