2017-2018
Bachelor of Science in Elementary Education
CATANDUANES STATE UNIVERSITY-Panganiban Campus
More Info About Me
My name is April Joy Ogena. Some called me “April”-those who aren’t closer to my heart, but most called me “JOY”-those I valued the most, because they’re the one’s whose closest to my heart. I’m amazingly 24 years old, going to be more amazingly and fantastically 25th this coming April. I was born on April 19,1998 and still eager to learn and explore more things and opportunities, looking for more adventure, wanting to invest more and most importantly looking for a stable job that will paid me well as much as I deserve-to get all life wants. I rarely dance depends on the mood, I swim and fond of playing athletic games such as badminton.
I am slowly learning to give interest in reading motivational books about life, priorities and investing to self and to future.
I work as a customer service representative for quite long years now and still learning. I was recognized as TOP PERFORMER in year 2021 and TOP2 PERFORMER in the 1st quarter of year 2022. I really do love learning new things. I love accepting feedback, I love working and doings things collaboratively and cooperatively because I know I get learnings to someone.
I'm open to learn more things because I do not settle for less. I believe in the saying that “YOU ARE WHAT YOU THINK YOU ARE”
And I know for myself that I can do everything with my determination and eagerness to learn!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
SITEL-PHILIPPINES
(CUSTOMER SERVICE REP)
• Serving with passion and dedication of giving a good customer service to have a satisfied customer.
• Well trained in selling techniques, well practiced in retaining customers and excellent and outstanding customer service.
2019
-
2019
CHOWKING
(CASHIER)
• Provides positive customer experience with fair, friendly and courteous service.
• As a cashier you must possess honesty and trustworthy so people can trust you and help them to the best of your ability and to ensure the best possible experience a person can have.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.