2017
BS Psychology
University of St. La Salle
More Info About Me
I'm a dedicated freelance professional with a passion for taking on new challenges and achieving goals. In my free time, I love to unwind with a good book or by watching cat videos.
My Skills and Competencies
QuickBooks Expert
Data Entry
Content Creator
Administrative Tasks
Certificates
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My Experience and Education
2019
-
2024
Lamalle Media Services
(Transcriber)
• Checked accuracy of transcribed materials before submission
• Utilized resources to research names and terminology used for accurate transcriptions
• Met deadlines while maintaining high-quality deliverables
• Maintained professional communication with the team to ensure accurate audio/video assignments and instructions for work.
2018
-
2019
Center for Behavioral Services
(Administrative Officer)
• Conducted initial interview for potential clients
• In-charge of HR duties such as recruitment, record-keeping, payroll, attendance, etc.
• Appointment setting for assessment and training
• Scheduling of cases, orientations, enrollment, activities of the company
• Maintained calendars and schedules to set appointments for management team
• Resolved issues, escalating major conflicts and concerns to appropriate personnel
• Maintained office inventory by assisting with supply orders
• Established professional and collaborative working relationships with company
associates and external parties
• Utilized financial reporting software to generate financial statements and create
reports
• Maintained files and filing, keeping sensitive information confidential
• Screened incoming telephone calls, routing to appropriate personnel
• Coordinated equipment maintenance and repairs to maintain office productivity
• Designed and streamlined company forms, fostering data entry and retrieval
• Used Microsoft Office programs to create and revise documents and presentations
• Served as primary point of contact for facilitating operational and administrative
inquiries
• Proofread and edited correspondence to fix typographical errors or mistakes in
grammar
• Trained staff on office procedures and software applications, driving operations
2010
-
2014
China Banking Corporation
(Bank Teller)
• Assisted in opening and closing of bank accounts
• Processed cash and non-cash transactions including dollar and investment accounts
• Substituted as Cash Custodian in the absence of Branch Cashier
• Monitored data and security systems to reduce risk and report irregularities
• Adhered to security and regulatory requirements surrounding financial transactions
• Supported customer confidentiality and security with stringent discretion
• Resolved problems and discrepancies concerning customers’ accounts
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.