BSBA Major in Marketing Management
Bulacan State University
N/a
Bulacan State University
- Updating the database and records, and elevating customers’ concerns and requests to the accounts manager.
- Accommodating clients/customers through phone inquiries and doing weekly follow-ups.
- Resolves issues and maintains a good relationship for customers’ service satisfaction.
- Placing an order for my customer, handling some service calls, updating credit card accounts, and processing credit card payments.
- Transcribed audio and video materials from television programs for closed captioning process.
- Ensured the accuracy of spellings, grammars, and unfamiliar terms.
- Compiled and sorted data from around 70 international accounts.
- Utilized AdsPower in boosting and managing advertisements.
- In-charge in bookkeeping the coop's 2017-2019 transaction records; checked invoice/remittance of the jeepney drivers.
- Handled timekeeping of the staff from the duration of my internship.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.