2015
BS Hotel and Restaurant Management
Far Eastern University
More Info About Me
Hi, I am April Gem D. Orbe, 30 years old, I live at Mandaluyong City.
I’m looking for job opportunities where I can grow, improve my skills, and keep up with new
trends in my field.
Skills:
- Computer Literate
- Dependable and attentive
- Fast learner
- Language Proficiency (English and Filipino)
- Basic Knowledge in Microsoft Office Applications
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2022
-
2025
PruLife UK
(Licensed Financial Consultant)
- Sells health insurance, Life and VULs
- recommend policies: Help clients choose policies that fit their needs budget and preferences
- Access client needs: evaluate client’s financial situation, long term goals and current
coverage
- Provide services: follow up clients, process changes and provide death benefits
- Monitoring claims: respond to client inquiries and facilitate settlements
- Create strategies to promote services and find new clients
2020
-
2024
PruLife UK
(Administrative Assistant)
- Assisting with hiring, training and promoting employees
- Activation new-hire
- Maintaining employee records and induction
- Answering phone calls, emails and providing information
- Recommending new policies and procedures
- Evaluating new techniques, system and equipment
- Assisting after sales emails, filing, copying, and scanning
- Ensure that after sales transaction are processed on time
- Answer employee questions, provide quotes and suggest updates to policies
- Complete applications for coverage and obtain underwriting approval
2016
-
2016
Max’s Group Inc
(Telemarketer)
- Answer incoming calls
- Maintain management and resolve customer complaints
- Place customer orders in the computer system
- Identify and escalate issues to supervisors
- Providing product and service information to customers
- Upsell products and services
- Complete call logs and reports
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.