Bachelor of Science in Business Administration (BSBA) in Marketing Management
Bulacan State University
Hello! I’m an organized and detail-oriented General Virtual Assistant with a competitive experience in administrative support and office management. My background as an Administrative Assistant and Secretary has provided me with the skills to efficiently handle various tasks, ensuring that everything runs smoothly and deadlines are met. From managing schedules to handling correspondence and providing excellent customer service, I thrive on optimizing processes and boosting productivity.
Bulacan State University
Manage the CEO schedule, appointments and travel. Handle confidential files and information. Coordinate meetings and acting as bridge between CEO and employees.
As an Administrative Assistant and Secretary to the CEO in a law firm and accounting firm, I was responsible for managing executive schedules, handling confidential documents, and ensuring the smooth day-to-day operations of the office. Additionally, I handled administrative duties such as data entry, filing, and office management while maintaining a high level of professionalism and confidentiality. This experience strengthened my multitasking abilities, attention to detail, and organizational skills in a fast-paced corporate environment.
I was responsible for assisting customers with their inquiries, providing product information, and ensuring a positive shopping experience. My role included handling customer concerns, processing transactions, coordinating with different departments for product availability, and maintaining a high level of customer satisfaction. I developed strong communication and problem-solving skills while addressing customer needs efficiently. Additionally, I contributed to sales by recommending suitable products and ensuring a smooth checkout process. My experience at Wilcon Depot Inc. enhanced my ability to work in a fast-paced retail environment while delivering excellent customer service.
Responsible for managing, organizing, and maintaining all official documents and records to ensure accuracy, confidentiality, and compliance with company policies. This role involves processing and archiving important files, tracking document revisions, and ensuring timely submission of reports to management. Coordinate with different departments to collect, review, and verify documents, assist in data entry, and maintain an efficient filing system for easy retrieval.
Calendar & Schedule Management: Organize meetings, appointments,accommodations and travel arrangements. Email &
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.