2004
BSBA (Hotel and Restaurant Management)
Holy Angel University
More Info About Me
I am Antoninia, a graduate from Holy Angel University. I graduated with a degree of Hospitality Management Major in Hotel and Restaurant Management. I am ambitious, creative, resourceful, passionate and analytical individual to materialize the company’s mission which is to keep on changing people's lives while growing the company exponentially. I completed my Amazon in-depth training where I've learned and understood Amazon platform, business model, Amazon VA task, How Drop shipping work, tactical arbitrage, wholesaling process, AWS pricing, Amazon product listing, -Ordering, shipping & delivery, merch by Amazon, live demo in setting up amazon seller central, how to find profitable product ideas, How to find a supplier or product, Creating listing, Launching a product, Essentials for strong Amazon Branding & Tools to use.
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Content Creator
Basic QuickBooks
Certificates
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My Experience and Education
2013
-
2022
Startek Philippines
(Quality Analyst)
Primarily, I audit calls and calibrate the quality calls based on client standards. I collaborate with our operations team in providing feedback on how we can drive the behaviors and provide recommendations.
2007
-
2013
Sutherland Global Services
(Senior Quality Analyst)
Delivers reports on time, attends internal and client call calibration sessions. Monitor calls as per the prescribed guidelines, trains newly hired employees in terms of technical issues. As a Senior Specialist, I act as a point of contact if there's no available Manager
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Amazon Virtual Assistant
A person who provides your Amazon business with support from a remote location.
Data Entry / Web Researcher
Requires the ability to type quickly and accurately.