2013
Bachelor in Elementary Education
San Agustin Institute of Technology
"Your Success, My Priority: Together as Your VA"
"Success is no accident. It is hard work, perseverance, learning, studying, sacrifice, and most of all, love of what you are doing." - Pelé
Hi, I’m Antonette Balaba Edpalina, your dedicated virtual assistant specializing in general administrative support and Amazon management. Whether you need help optimizing your Amazon store, organizing daily operations, or boosting your online presence, I’m here to provide creative, efficient, and proactive assistance to help you focus on business growth.
Here are the following services I can offer to you and your business:
Administrative Support
File and document organization
Email monitoring and organizing
Travel arrangements
Writing and maintaining records
Calendar and Schedule Management using Google Calendar, and Calendly
Research, Data Collection, and Data Entry;
Product Research, and Web Research
Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
Knowledge of Task Management Tools like Trello, Notion, and Airtable
Data entry - gathering data from a website and entering it into a spreadsheet
Other administrative support.
Throughout my online career, I have honed my skills in various aspects of Amazon operations, such as product listing optimization, inventory management, customer service, and performance monitoring. Most of my previous clients use Fulfillment by Merchant (FBM) or handle fulfillment in-house. As your Amazon VA, I am fully committed to your success and will work closely with you to meet your business objectives. I am detail-oriented, and proactive, and I always strive to deliver exceptional service.
With expertise in Google Workspace, Microsoft Office, Canva, Trello, Notion, Airtable, and more, I am equipped to seamlessly integrate into your workflow and ensure your business operates smoothly and efficiently.
Let’s connect and explore how I can help take your business operations to the next level and achieve your goals!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Email management
Calendar management
Research Skills
Organizational skills
Time Management
Certificates
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My Experience and Education
2022
-
2024
Walmart Seller VA
(Virtual Assistant)
● Create meaningful product titles and informative descriptions mentioning the benefits.
● Product management tasks include product listing and inventory management.
2021
-
2024
Amazon Seller VA
(Virtual Assistant)
● Managing Amazon Seller Account such as product listing optimization, inventory management, auto pricing, customer service, and performance monitoring.
● Create compelling and optimized product listings on Amazon. This includes writing engaging product titles, descriptions, and bullet points, selecting relevant keywords, and optimizing product images to improve visibility and conversion rates.
●Respond to customer inquiries quickly, address concerns, manage returns or refunds, and maintain positive seller ratings to provide excellent customer service.
2022
-
2022
Freelancer (Carpet Business Owner)
(Social Media Manager)
● Creating Social Media Accounts like Instagram and LinkedIn.
● Content Creation and Curation creating original and engaging content for social media platforms, including text, images, videos, and infographics.
● Managing the day-to-day handling of all social media channels such as Instagram, and LinkedIn.
● Community Management engages with the online community on social media by responding to comments, messages, and mentions.
2022
-
2022
Freelancer (e-book owner)
(Social Media Manager)
● Creating Social Media Accounts like Facebook and Instagram
● Content Creation and Curation creating original and engaging content for social media platforms, including text, images, videos, and infographics.
● Managing the day-to-day handling of all social media channels such as Facebook and Instagram.
● Community Management engages with the online community on social media by responding to comments, messages, and mentions.
2021
-
2022
Freelancer (Parent Coach)
(Virtual Assistant)
● Data Entry and Research assist with data entry tasks, data organization, conducting research on various topics, gathering information, and presenting findings. Making worksheets, creating logos, and editing documents.
2018
-
2019
Valencia City Central Elem. School
(Teacher aid)
Kindergarten Teacher Aid
My Services
Social Media Management
Creating, scheduling posts, and managing interactions across platforms to boost your brand's visibility and engagement.
E-commerce Virtual Assistant
End-to-end support for your e-commerce store, including inventory management, listing, and customer review handling.
General Virtual Assistance
Managing emails, calendars, and data entry to keep you organized and focused on your core business tasks.