2015
Science of Information Technology
Informatics College- Eastwood
More Info About Me
I've been in a BPO company for 1 year in customer service. I am Flexible, adaptable and resilient team player. My particular skill set is focused on assisting customers, I am well trained to serve customers and meet their level of satisfaction. It brings me joy whenever I'm able to manage. I can contribute my ability and my excellent customer service skills which I've learned in my other previous company. I can assure you that I can provide the best customer service to your clients and customers. My advantage over others is my strong background. My greatest strength is I can control my anger and stay calm under pressure.
My Skills and Competencies
Social Media Manager
Graphic Designer
Content Creator
E commerce
Certificates
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My Experience and Education
Nov 2021
-
April 2023
Acquire Asia Pacific
(Technical support)
-Obtain verify and maintain client information
- Provide product details and relevant process
- Assisting customers purchasing over the phone
- Process online order
- Track customers package
-Study new product
-Monitoring customers cable service trouble shoot customers cable
Sept 2020
-
Jan 2021
Concentrix
(Customer service)
-Obtain verify and maintain client information
- Provide product details and relevant process
- Assisting customers purchasing over the phone
- Process online order
- Track customers package
-Study new product
July 2019
-
June 2020
AXA PHILIPPINES
(Financial Advisor)
-Talking to client to determined their expence, income, insurance coverage, financial objectives or other information needed to develop a financial plan.
-Reviewing clients account and plans on a regular basis to understand if life or economic changes, situational concern or financial performance necessitate changes in their plan.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Designer
Design visual communications, including magazine layouts, branding, publicity pieces, and advertisements.
E-commerce (Dropshipping)
Operates a certain kind of retail company. In essence, as a drop shipper, I receive orders from clients and forward them