2017
Bachelor of Business Administration (BBA), Marketing Administration
Holy Cross of Davao College
More Info About Me
I’m a calm, cheerful person who tends to be quiet but always brings a positive vibe wherever I go. I thrive on challenges, especially when they push me out of my comfort zone, as they motivate me to achieve success. I believe that patience and acceptance are essential for strong teamwork and personal growth. With the right mindset, I’m confident that success is within reach, and I’m always eager to contribute to a team with a collaborative and forward-thinking approach.
My Skills and Competencies
Lead Generator
Data Entry
Certificates
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My Experience and Education
2023
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2024
SR
(Sales Operations Support Lead Specialist)
As the Sales Operation Support Lead Specialist, I manage and prepare lead lists for the sales team, ensuring they are accurate and ready on time. I review and verify lead details, correcting any errors or discrepancies, especially those from incorrect data provided by callers. My role helps maintain a reliable lead database, supporting the sales team in targeting potential clients effectively.
2020
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2024
East West Rural Bank
(Human Resource - People Specialist - Exit Admin)
I manage employee resignations by ensuring all exit procedures are followed, including preparing exit documents and processing final pay. I also handle the Accounts Payable (AP) records for resigned employees to ensure financial matters are settled. Additionally, I prepare and analyze the bank's Attrition Reports to provide insights into employee turnover, helping with workforce planning and retention strategies.
2017
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2020
Globe Telecom Inc.
(Customer Representative/Team Leader)
As the Team Leader of the Cashiering Department, I oversee the collection of payments and make sure all transactions are processed accurately and efficiently. I also prepare monthly reports for the supervisor or store manager, sharing important details about the department’s performance. In addition to payment processing, I help address customer inquiries and concerns, working closely with the Customer Service Team to reduce wait times and ensure a better experience for our customers.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.