2018
Computerized Accounting
Imus Computer College
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
-
2025
Midnight Traffic
(Virtual Assistant)
Providing Virtual Administrative, research, content and AI-enhanced support.
2019
-
2023
Concentrix
(Technical Support and Sales Representative)
Identify Customer Technical issues, diagnose and troubleshoot software, hardware, system, and network issues. Identifying customer needs and offering products and services that the customer needs.
2018
-
2019
Teletech
(Customer Service Representative)
Ensured timely issue resolution, refined processes for scaling operations, and maintained documentation and customer communications
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.