2024
Master in Information Technology
Adamson University
More Info About Me
An individual must not stop learning in order to experience the worthiness of life in every possible way.” I always have this saying with me. I am currently a Software Engineer and a virtual assistant who keeps on striving for knowledge and experience. I am someone who is always eager to learn new things that will have a significant impact on my life. I am also a mother who wants to be a good and hard-working example for my kids.
My Skills and Competencies
Amazon VA
Data Entry
Content Creator
Cold Caller
Virtual Assistant
Application Development
Technical Support
Certificates
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My Experience and Education
2021
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2022
Accenture Inc.
(Associate Software Engineer)
-Application Development
Working as technical support for a certain application specifically Workday that routes tickets to a ticketing system called ServiceNow. Serving as customer support to the client that encounters errors from the application and gives instructions to solve the issues.
2022
-
2022
TECH I.S
(Virtual Assistant)
-Cold Calling – Lead Generation – Customer Support
Working as customer support for clients and leads that need assistance regarding the schedule and meetings for the company. Calling all leads to remind the schedule using the application iPlum and logging the information gathered to the CRM. Communication with other employees using Slack to asked assistance and assign the lead to the right people.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
Will likely be tasked with product, supplier, discount, and competitor research.