In my previous leadership role, I utilized Microsoft Excel extensively to track and monitor our agents' performance efficiently and securely. While I'm unable to disclose company-specific data, I've created a some example to demonstrate my proficiency in Excel.

INTERACTIVE DASHBOARD

This project features customizable graphs, allowing you to easily visualize the data according to your specific preferences and requirements.

In this section, I've compiled all the dashboards and utilized report connections to integrate various graphs within the spreadsheet, enabling seamless access to preferred data.

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VLOOKUP/IFERROR

In this project, I efficiently compiled all customer information into a single spreadsheet by linking their phone numbers from another sheet. Additionally, I implemented a system to identify customers lacking any contact information within the database.

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CONDITIONAL FORMATTING

In this segment, I successfully pinpointed sales figures that either fall below or surpass the preferred goal.