2007
BS Nursing
Riverside College
More Info About Me
Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
My Skills and Competencies
Problem-Solving & Attention to Detail
Customer Service & Communication
Administrative Expertise
Medical Software Proficiency
HIPAA Compliance & Data Confidentiality
Certificates
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My Experience and Education
2022
-
Present
Freelance
(Medical Virtual Assistant)
2010
-
2022
Concentrix
(Team Leader)
Leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization
2009
-
2010
Transcom Philippines
(Customer Support Representative)
Supports customers by providing helpful information, answering questions, and responding to complaints over the phone.
2008
-
2009
Teletech Philippines
(Technical Support Representative)
Taking phone calls from customers with technical issues or questions relating to their internet connectivity and computer problems.
My Services
Customer Service
I provide exceptional customer service, ensuring seamless support and great client experiences.
Medical Virtual Assistant
I provide efficient, compassionate virtual medical support, allowing healthcare professionals to focus on patient care.