Hey I am Anna

More Info About Me

I love traveling, listening to music, and eating. I like exploring new things and when it comes to work I’m a dedicated and organized person who seeks new skills and learnings.

Right now I'm working remotely as a Trust and Safety Specialist, and I'd love to maximize my time by finding a different job that could also help me become a great help to the companies that I'll be working with.

Anna Pauline N. Sosa
Taguig City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in International Hospitality Management Specialize in Cruise Line Operations in Hotel Services

Lyceum of the Philippines University

2021 - 2022
FrontDesk Inc.
(Trust and Safety Specialist)

- Monitoring NoiseAware alerts in the afternoon, evening, and at night.
- Communicating with guests via text, phone calls, and/or email when they are causing a noise disturbance and de-escalate any and all noise issues. (Texts, calls and emails are sent from a secure, company account).
- Communicating with City Managers and security personnel when there is a noise disturbance to assist in de-escalating noise issues on site.
- Maintaining NoiseAware account including adjusting thresholds and fixing discrepancies.

2016 - 2021
ALCHINETTE General Merchandise
(Sales Manager)

- Managing, recruiting, objectives setting, coaching, and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue, and expenses reports and realistic forecasts to the management team

2016 - 2016
Solaire Resort and Casino Manila
(Room Attendant and Housekeeping Dispatch)

- Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guest
- Followed management policies and procedures including all safety and sanitation procedures
- -Coordinated housekeeping requests from the guests and relayed them to the proper department.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Taguig City,
Philippines


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