BSBA Major in Financial Management
Philippine School of Business Administration, Quezon City
4 years experience in retail banking. Playing a vital role of being the front-line representative of the company, I make sure to build and maintain professional relationship with my clients by providing excellent customer service that adhere to our company's policies and procedures. My main responsibilities include:
**Interviewing, assessing clients financial background and offering suitable bank products that will aid to their current financial troubles.
**Data entry and management - inputting and updating clients' information in the system based on signed forms and submitted supporting documents.
**File organization - making sure of the completeness of submitted requirements and safekeeping of confidential records.
**Processing of over-the-counter transactions in a timely manner.
Philippine School of Business Administration, Quezon City
• Attending to client’s concerns about their bank accounts and providing most efficient solution
• Managed continuous flow of transactions that varies from one client to another while making sure of complete accuracy of details
• Organizing filing and safekeeping of accountable forms and documents with sensitive data
• Handling of cash
• Marketing and sales of bank products
• Administrative duties like calling and coordination of transaction with suppliers and upper management
• Maintaining a systematic way of filing and organizing documents
• Accurately inputting data into the system.
• Processing of cheque disbursements
Covering all admin tasks that let you lighten your daily load.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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