2017
Bachelor’s in Business Administration – Financial Management
Saint Joseph College
Learn About Me
I am Annalyn Batalla, most people call me Anna and I am 25 years old. I am a dedicated, honest individual with four years of retail customer service experience. I am a dependable, trustworthy, and adaptable person who can quickly learn and apply new skills. On the other hand, I am well organized and always plan ahead to ensure that I manage my time effectively. I can work unsupervised alone or as part of a team, and I enjoy contributing to the workforce with my expertise.
My Skills and Competencies
Bookkeeper
Social Media Management
Data Entry
Content Creator
Certificates
My Experience and Education
2021
-
2022
Freelancer
(Graphic Designer (Logos))
- Concepts are illustrated by creating examples of art arrangement, size, type size, and style and submitting them for approval.
- Creating finished artwork by using the necessary equipment and software.
- Having conversations with clients about layout and design.
- Reviewing final layouts and making suggestions for improvements as needed.
2019
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2022
Carrefour – Majid Al Futtaim
(Assistant Supervisor)
- Backed up cashiers and customers service employees on questions such as rules on refund and
defective items.
- Submitted reports to senior management to aid in business decision-making and planning.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored self-checkout systems and provide assistance or intervention when required.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Checked inventory system to locate items at other stores, improving sales rate.
- Learned roles of other departments to provide coverage and keep store operational.
2018
-
2019
Carrefour – Majid Al Futtaim
(Cashier)
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Performed all checkout procedures quickly and accurately each time, while also promoting the
store credit card to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving
discrepancies.
-Handed all customers relation issues in a gracious manner and in accordance with company
policies.
- Welcomed customers, offering assistance to help find necessary items.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Bookkeeper
Logging and overseeing a business's financial activity.