2010
COLLEGE/BACHELOR OF SCIENCE IN NURSING
ST. JUDE COLLEGE MANILA
More Info About Me
I have skills specifically in the Customer Service Department. I am well versed in MS Office applications. I work independently and I am a fast learner when it comes to new environments and situations. I am personally motivated, and I am looking for a long-term stable job and a new set of skills where I could develop myself and contribute to the needs of your business/company.
My Skills and Competencies
Social Media Management
QuickBooks VA
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2020
-
2023
Trifecta Transport
(LTL Tracking Representative / Virtual Assistant)
Tracking customer shipments.
• Updating customers on the status of their shipments and advising them if there are any issues with orders/shipments.
2020
-
2020
USA MEDICAL
(Customer Care Representative/ Virtual Assistant)
Assisting customers’ concerns and escalations through email and voice.
• Processing online orders for all medical-related products.
2018
-
2019
TASKUS (LIZARDBEAR TASKING)
(TEAMMATE/CUSTOMER CARE REPRESENTATIVE)
Assisting customers’ concerns and escalations through email, voice, and chat.
• Handling Team OIC, responsible for attendance, gathering campaign updates, and responsible for rolling out to the team.
• Maintain customer satisfaction ratings or above department objective
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks VA
Track expenses, manage cash flow & create invoices.