Master of Science of Teaching
St. Paul University, Philippines
Learning and leadership development professional with adept experience in facilitating programs for leadership effectiveness and capability of people managers.
Three months experience of assisting executives in their training needs and activities.
St. Paul University, Philippines
-Identify and assess training needs of the organization through job analysis, consultation with stakeholders and assessment of employees' skills, performance and productivity to unfold learning gaps and opportunities for improvement;
-Facilitate leadership courses in the region as well as stores' general assembly, initiatives and activities;
-Support growth of training specialists through observation and feedbacking sessions;
-Drive Coaching culture in the organization;
-Manage monthly training calendar and training budget; and
-Update of training database
-Virtually assists executives on their training needs and activities
Trained and recommended newly-hired technical agents (HP Account)
-Developed modules for aspiring agents
-Prepared applicants to pass BPO exams and interviews
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