2019
Bachelor of Science in Tourism Management
Golden State College
More Info About Me
I’m Anna Grace, 25years old, Currently living in UAE, Aim to pursue career task in Customer Service where I can contribute my skills and knowledge effectively to facilitate in growth of organization herein attaining self growth in the hierarchy, committed to high levels of customer care.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Venus Dental Laboratory Sole Proprietorship LLC
(ACCOUNTS and ADMIN ASSISTANT)
• Entered patient information into system, including insurance, demographics and health history.
• Checked patients in and out for appointments and collected co-payments.
• Called patients to confirm scheduled appointments and obtain additional details.
• Processed patient payments and scanned identification and insurance cards.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Answered multi-line phone system and directed callers to requested personnel and departments
2020
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2021
Colorland Toys LLC
(SALES REPRESENTATIVE)
• Demonstrated product features to align with customer needs.
• Monitored customer order process and addressed customer issues.
• Highlighted target products with eye-catching signs, displays and shelf positions.
• Created successful strategies to develop and expand customer sales.
2019
-
2021
East Asia Royale Hotel
(Blank)
•Actively seeking out new sales opportunities through cold calling and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Maintaining a working knowledge of the complex needs of a wide and variety of events.
• Planning event details and aspects, including seating, dining and guest.
•Establishing and maintaining relationships with vendors and venue.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.