2005
BS Commerce Mayor in Entrepreneurship
La Salle College
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Customer Support and Customer Service
Data Entry
Time and Email Management
Canva
Lead Researcher and Lead Generation
Bookkeeper
Certificates
My Experience and Education
2018
-
2021
Banco de Oro
(Marketing Officer)
*Manage the daily operations of the Marketing Department.
*Handle in-house cross-selling of bank products and services.
*Identify and cater to customer's needs, maintain and nurture customer relationship through marketing calls, recommending and cross-selling bank products and services.
*Formulate strategies to further increase dealings with the bank.
*Manage account portfolio of bank customers to achieve sales targets.
*Handle customer complaints and coordinate with the concerned units via CRM or e-mail and ensure resolution and meet client satisfaction.
*Provides assistance to Branch Head in marketing the Bank's and affiliates' products and services.
*Cater to client's needs and inquiries.
2008
-
2018
Banco de Oro
(Marketing Assistant)
Manage account opening, placements, client inquiries and after sales services. Sells and promotes the Bank's products and services.
2005
-
2008
Banco de Oro
(Client Service Associate)
* Perform end-of-day balancing of cash and assigned number forms.
*Responsible for daily servicing of clients' needs - deposits, withdrawals, encashments, foreign currency conversions and other financial transactions.
*Ensure accurate sorting and bundling of cash received.
*Act as alternative custodian of vault combination.
*Assist in loading and unloading of ATM Machines.
*Perform signature verification and approve transactions based on delegated authority limits.
*Ensure completeness of transaction documents.
My Services
Bookkeeper
Document, track and manage financial data. Possesses honesty and integrity and has strong attention to details.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
With proficient typing skills at 53WPM, high degree of accuracy at 100% and has excellent attention to details.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Professional Virtual Assistant
I am your reliable virtual assistant always ready to assist you in handling a wide range of administrative tasks.