I have a strong background in marketing and have undergone extensive training in sales with focus on pitch creation and presentation. I have a good working knowledge in Microsoft Office and Adobe CS. I am a quick learner and can take on production work with minimal training.
ASSUMPTION COLLEGE
PHOENIX ONE SCHOOL
Handle client inquiries online
Organize datasets in Google sheet
Develop procedures to resolve conflict
Escalate customer issues to management
Handle data entry and processing
Prepare and transmit invoices to clients
Manage courier booking
Coordinate with international couriers
Keep records of sales and expenses
Monitor and track inventory shipments and deliveries
Logo creation, Social media content, Web design, Data research, Collecting data, Documenting
- Development and management of the company’s online shop
- Creation of innovative marketing campaigns
- Handling of telephone, text, and internet inquiries to ensure customer service levels are maintained through effective communication and servicing
- Supervision of timely production & delivery of customer orders
- Organization and dispatch of customer orders
- Management of refunds and returns
-Administrative functions:
~ Completion if application forms and handling of underwriting requirements
~ Compilation of production and activity reports
~ Generation of referrals for the bank from fact finding interviews
~ Analysis of findings, preparation, and presentation of reports with recommendations for Sun Life Grepa Financial products
- Client interviews for financial planning using structured presentation processes and fact find materials
- Submission of feedback to support the Marketing department
- After-sales services
- Responsible for the performance evaluation and training of Sales Manager and Account Managers
- Training and activation of sub-agents both international and local
Notable achievements:
- Among the Top Sales Managers for the 3rd quarter of 2012
- Generated Php 90M for 40 units in total sales
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
