Hi there! I'm Angelica

Who is Angelica as a freelancer?

I am twenty seven-year-old freelancer from Manila, Philippines, with a bachelor's degree in Hospitality Management. Certainly a pro-active, reliable, and creative team player.

Over the years, I’ve gained extensive experience working both overseas and locally across a range of industries, including business process outsourcing, consulting, hospitality, and manufacturing. These roles have enriched my professional perspective and equipped me with the adaptability, communication, and operational skills essential for success as a Virtual Assistant today. My exposure to diverse business environments allows me to anticipate client needs, manage tasks efficiently, and provide value-driven support across various functions. This experience honed my versatility, enabling me to pivot seamlessly between different tasks and priorities while maintaining high-quality output. I thrive in dynamic environments where wearing multiple hats is essential.

My previous work experience required me to constantly adapt and master diverse responsibilities. I frequently juggled multiple complex projects simultaneously developing relevant skills such as attention to detail, process orientation and compliance, problem-solving and troubleshooting, documentation and record keeping, technical aptitude, effective communication, organization and time management, proactive mindset and adaptability.

In addition to my core competencies, I offer well-rounded support across marketing, administrative, and technical functions, which is built on a strong foundation of both academic learning and practical experience. This includes hands-on expertise in social media and account management, basic bookkeeping, data entry, and content creation. My background equips me to deliver efficient and creative solutions that contribute meaningfully to team productivity and brand engagement.

I make sure that I deliver great results, and not just complete tasks.

If you think we'd make a great team, let's connect!

Angelica Garcia Pabillare
Manila, Philippines
Freelancer
View Work Hire Me

Skills

Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Support
Email & Calendar Management

Certificates

General Virtual Assistant Training
Teaching English as Foreign Language

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Science in Hospitality Management

Polytechnic University of the Philippines
Academic Scholar
Dean's Lister

2015
Electrical Installation and Maintenance

ERDA Technical and Vocational Secondary School
Academic Excellence Awardee

June 2023 - January 2025
ProLogium Technology Co., Ltd. (Taiwan, ROC)
(Quality Control Inspector / Machine Operator)

Ensures that products meet established standards before they reach customers.
Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality of the products.
Follows sequences for operational procedures on a computer.
Recording inspection results by completing reports, summarizing re-works, wastes and inputting data into quality database.
Measures work piece dimensions, thickness and weight in order to determine the accuracy of machine operation.

May 2023 - November 2023
Freelance
(Online ESL Tutor)

Delivers engaging, learner-centered English instruction aligned with global TEFL standards. Designs interactive lesson plans tailored to individual and group proficiency levels, incorporating grammar, phonics, vocabulary, and conversational practice. Integrates multimedia and adaptive tools to enhance comprehension, retention, and communication skills. Provides timely formative assessments and feedback, supporting learners in achieving fluency, exam readiness, and cultural competence.

October 2019 - June 2023
Pegatron Corporation (Taiwan, ROC)
(Factory Worker / Automation Engineer (Assembly - PLC Control))

Responsible for the maintenance of mechanical machines, tests, rebuilds and repairs electric motors, transformers, switchgear and other electrical apparatus and the welfare of the related job in fixing and making production lines in the factory set up.
Explores and implements new ways to automate systems.
Design and test automation equipment and processes.
Programs new automated components and identify quality issues and write reports.
Eliminates defects and errors with product and software development and collaborates with other business units.

April 2019 - September 2019
City Garden GRAND Hotel
(Food and Beverage Cashier / Receptionist)

Responsible for processing guest transactions accurately and efficiently while delivering excellent customer service.
Supports the smooth operation of the hotel’s dining outlets by handling payments, issuing receipts, and assisting with front-of-house duties as needed.
Follow hotel policies and procedures regarding financial transactions and guest service.

November 2018 - March 2019
ASCOTT Limited Philippines
(Human Resources Trainee)

Assist in screening resumes, scheduling and performing interviews. Support onboarding processes, including paperwork and orientation. Help organize company events and employee engagement activities.
Address employee inquiries and assist with policy distribution.
Participate in training and development initiatives conducted by the company. Update employee records and maintain Human Resources databases. Conduct research on Human Resources best practices, compliance regulations and handle confidential information with discretion.

June 2018 - September 2018
Balane Consulting Group
(Junior Auditor / Executive Assistant)

Assists in conducting financial and operational audits, ensuring accuracy, compliance, and efficiency in business processes. Prepare audit work papers and document findings.
Ensure adherence to industry regulations and company policies.
Collaborate with teams to improve financial processes.
Maintain confidentiality and integrity in handling sensitive data.
Provides essential administrative and coordination support to senior executives and consultants, ensuring the smooth execution of daily operations.

May 2017 - July 2017
Max's Restaurant
(Customer Service Associate (Trainee))

Welcome guests warmly and assist with seating arrangements.
Provide menu recommendations and answer customer inquiries.
Process orders accurately and coordinate with kitchen staff.
Handle payments, issue receipts, and manage cash transactions using POS systems and basic computer operations.
Address customer concerns and escalate issues when necessary.
Maintain cleanliness and organization in the dining and cashier areas.
Support restaurant promotions and loyalty programs.
Ensure compliance with food safety and hygiene standards provided by the restaurant.

November 2016 - June 2017
SPI Global CRM
(Customer Service Representative)

Respond to customer inquiries via phone, email, or chat using company CRM software and customer support tools.
Provide accurate information about products, services, and policies.
Handle complaints and troubleshoot issues efficiently.
Process orders, returns, and payments.
Maintain customer records and update databases.
Collaborate with other departments to resolve complex concerns of the customer and vice versa.
Ensure customer satisfaction and build strong relationships.

Expertise

CRM & Client Management

Record keeping using HubSpot and Zoho CRM. Following up on leads to ensure timely communication and engagement.

Project Coordination

Monitoring project milestones and deadlines to ensure timely progress, facilitating clear and consistent communication.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Projects

Instructional Presentatio...

YouTube Channel Manager

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Manila,
Philippines


Copyright © Myprofile.ph