Bachelor of Science in Architecture Technology
Technological University of the Philippines
I am driven and ambitious. I thrive on challenges and constantly set myself goals. I am always looking for ways to improve and achieve greatness. In my previous position, I worked as an AutoCAD Drafter, drawing plans for the Engineers to inspect prior to manpower execution. After six years of working in the same field, I took the plunge and tried my luck as a Customer Support representative who works from home. That was my most recent position. As a first-time mom, I prefer to work from home so that I can be a full-time mom to my growing child while also earning a living, which leads me to leave the corporate world and the company.
Technological University of the Philippines
- Answers clients' emails and inquiries.
Eg. Status of Order, Missing/ Incorrect Items Received, Incorrect Order
- Make outgoing and incoming calls, and ensure that the Client's needs are met.
- Provide Working Drawings (2D) as per the Engineer's instructions prior to workforce execution.
- Provide documentation in the form of as-built drawings and hand-over paperwork for completed projects.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Search the Internet for information on a wide variety of topics.
Promote companies' products & services by developing copy for websites, social media, marketing materials.