More Info About Me
โญ I help eCommerce business owners streamline their supply chain operations by preventing stockouts and overstocking, minimizing warehouse costs, resolving shipment delays, managing purchase orders, and ensuring strict quality control โ all to achieve smooth, efficient, and cost-effective business performance.
You've come to the ๐ฅ๐๐๐๐ง ๐ฃ๐๐ฅ๐ฆ๐ข๐ก! Let me tell you why.
I am dedicated to creating a balance between time, cost, and mobility for my clients. With 17 years of experience as a Supply Chain Professional specializing in end-to-end processes in International trade and Customs, I have a proven track record of delivering high-impact results and exceptional service. I help businesses achieve sustainable growth and operational excellence across Procurement and Inventory Management, Logistics and Supply Chain Operations, Administration, and Customer Service.
I am more than happy to provide my expertise and commitment to your long-term projects.
๐ถ My Services Include ๐ถ
๐๐ฎ๐ฉ๐ฉ๐ฅ๐ฒ ๐๐ก๐๐ข๐ง ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญโฆ
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Global Procurement and Sourcing
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Purchase Orders Processing
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Shipping & Logistics Management
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Warehousing Management
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Inventory Management
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Forecasting & Inventory Planning
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Inventory Tracking
Amazon Product Researcherโฆ
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Sourcing Technique - Manual Product Sourcing, Brand Reverse Sourcing, Store-front Stalking, Deep-dive Product Research, Keepa Sourcing
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Excellent data analysis and market research skills
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Strong understanding of product trends and customer preferences
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Ability to conduct keyword research
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Familiarity with competitor analysis
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Analytical mindset and attention to detail
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๐๐๐จ๐ฆ๐ฆ๐๐ซ๐๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐โฆ
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Deliver Real-time Support with Live Chat
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Assist customerโs needs with product selection, order placement, replacement, returns, shipping and resolutions.
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Manage all online orders accurately track and report order progress, follow up, and handle all customer queries.
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Responsible for building positive interactions and relationships with customers and communicating across email, phone, and live chat with excellent clear and concise communication skills.
FBA Reimbursement & Fee Auditsโฆ
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Identifying lost/damaged inventory for reimbursement
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Auditing incorrect Amazon fees (storage, fulfillment, referral fees)
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Filing & following up on reimbursement claims
Social Media Managerโฆ
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Social media plan & strategies
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Social media marketing (Organic)
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Branding
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Content creation
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Copywriting (caption & hashtag)
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Engagement
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๐ง๐ผ๐ผ๐น๐ ๐ฎ๐ป๐ฑ ๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ ๐๐๐ฒ๐ฑโฆ
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Amazon Seller Central, Google sheets, docs and slides
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Keepa, DS Amazon Quickview, SellerAmp SAS, AZinsight, FBA Multi-tool, Amazon FBA Calculator, Amazon Rank Chrome Extension
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Shopify
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Inventory Planner
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Canva, Photoshop, Illustrator, Coreldraw, Loom, CapCut
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kype, Zoom, Whatsapp, Wechat, Telegram, Aircall, Trello, Asana, Slack, Zoom
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Facebook, Instagram, Linkedin, Twitter, Tiktok, Pinterest
Letโs connect! Iโd love to provide you with reliable, consistent, and top-quality solutions for your business.๐โ
๐ขIf you're sold and think we're a good fit
๐ฌdrop a personalized message and let me know!
๐what time works best for you for a discovery call. "wink"
โค๏ธ Always works for your satisfaction
Thank you.