2000
AB History
Polytechnic University of the Philippines
Professional Goals
Leadership is the Capacity to Translate Vision into Reality.
Professional Skills
Expertise that demonstrates maturity and dedication to the success of the business.
Accuracy
Adaptability
Attention to Detail
Communication
Multitasking
Problem-solving
Teamwork
Time Management
Certificates
Professional Timeline
The quality of a person's life is directly proportional to their passion for excellence in whichever endeavor they choose.
2013
-
2022
BPO Company
(Team Lead in Operations)
• In charge of the team's day-to-day supervision.
• Effectively coach direct reports.
• Managing Escalation.
• Ensure service is delivered to the customer.
• Determine performance-related issues.
• Promote the company's values.
2001
-
2011
Retail Company
(Area Operation Manager)
• Oversee the overall operation of the store.
• Handle customer service tasks.
• Examine and track sales performance.
• Maintain inventory and stock.
• In charge of providing coaching to the staff