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Bachelor of Arts in Journalism
Polytechnic University of the Philippines
More Info About Me
I’m a Social Media Manager and Marketer helping businesses and business owners grow their online presence through strategic content and results-driven marketing. I create engaging posts, build authentic connections, and use both organic and paid strategies to turn followers into loyal customers. From content planning to running targeted ad campaigns to generate leads, I help brands show up online with consistency, confidence, and real results that convert into sales and revenue.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2025
Royal Caribbean International
(Consumer Outreach Inbound Service Agent)
• Delivered exceptional customer service by handling high-volume inbound calls from guests, travel partners, and prospective customers regarding cruise inquiries, reservations, and onboard services.
• Assisted in booking new reservations, modifying existing bookings, and providing accurate information on pricing, promotions, itineraries, and ship features.
• Resolved customer concerns efficiently with empathy and professionalism, ensuring a seamless guest experience aligned with Royal Caribbean’s brand values.
2023
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2024
Rarejob Inc.
(Online English as a Second Language Teacher)
• Conducted one-on-one online English lessons for Japanese students of various ages and proficiency levels.
• Customized lesson plans to suit each learner’s goals, improving their grammar, pronunciation, and conversational skills.
• Provided clear, constructive feedback to help students build confidence and track their language progress.
2018
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2023
51 Talk
(Online English as a Second Language Teacher)
• Delivered interactive online English lessons to Chinese students, focusing on speaking, listening, and reading skills.
• Adapted teaching methods to match students’ learning styles and age groups, from children to working professionals.
• Monitored student performance and provided regular feedback to support continuous improvement.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.