2013
Bachelor of Science in Information Technology
Don Honorio Ventura Technological State University
More Info About Me
I’ve been in the BPO industry for over 9 years now. I've worked as a CSR for a telco account for 6 years and 3 years as a Virtual Assistant. Learning new skills and unlocking new techniques is my goal by joining this training. I am a mother and I loved watching movie series.
My Skills and Competencies
Social Media Manager
Customer Service Representative
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
IPM
(Administrative Assistant)
• Processing manual (paper) application, 1form, and 2apply application. Doing tenancy database check, sending rental and employment references, email to notify the applicant and a full summary of application to property manager and owner.
• Preparing lease agreements for new tenants and renewing tenants using Real works and sending lease
via email and DocuSign.
• Lease renewal tasks include sending recommendations to owners, preparing the lease and sending it to the tenants once approved by Property managers, and sending a follow‐up. Once the signed lease is returned, update PropertyMe and send the copy to the tenant and owner.
• Creating smoke alarm work orders both for new tenants and lease renewal tasks.
• Sending entry notices to the tenants once instructed by the property manager. (Open home, Maintenance, and re‐inspection of the properties)
• Generating, plotting, scheduling, sending entry notices and reminders,s and sending reports to owners for routine inspection tasks. Generating, plotting, scheduling, sending entry notices and reminders,s and sending reports to owners for routine inspection tasks.
• Daily tasks include sending arrears rent and invoices reminders and NTRB if needed.
• Preparing and sending Notice to Leave one instructed by the property manager.
• Processing maintenance, insurances, body corp, and water rates bills for mid‐month and end of the month disbursement.
• Processing water, electricity, and maintenance invoices for tenants.
• Processing Entry Condition Report once instructed by the property manager.
• Additional tasks include uploading smoke alarm compliance reports, adding suppliers, set up a new property in Property Me.
2019
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2020
PMVA Inc.
(Virtual Assistant)
• Processing manual (paper) application and 1form application. Doing tenancy database check, sending rental and employment references, sending email to notify the applicant.
• Preparing lease agreements for new tenants and renewing tenants using Real works and sending lease via email and one‐touch execution (OTE).
• Lease renewal, tasks include sending a follow‐up. Once the signed lease is returned update Property Me and send the copy to the tenant and owner.
• Sending entry notices to the tenants once instructed by the property manager.
• Daily tasks include sending arrears rent and invoices reminders and NTRB if needed.
2013
-
2019
IQOR Phils.
(Customer Service Representative)
• Provides assistance to dealers for in‐store customer account concerns.
• Handles inbound and outbound calls performing account activation, basic troubleshooting, part‐in process, payment collection, answers billing inquiries, and account changes.
• Retention efforts for dissatisfied customers.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.